Kelacream Shipping Policy

Although our Online Store only ships to U.S. addresses, we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  For international orders, email us at “info@kelacream.com” and include order details in the email along with your shipping information.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Kelacream Return Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Kelacream Terms & Conditions

Kelacream and its related divisions and subsidiaries is committed to earning and keeping your confidence and trust. This commitment exists not only for our website, but extends to any interaction you may have with Kelacream  Accordingly, we strictly adhere to our privacy policy to ensure that the personal information you provide is not misused in any way.

1. Confidentiality

You do not need to provide us any information to use this website. However, you may need to provide personal information to obtain support, to purchase products through this website, submit comments, and/or gain access to our member services (e.g. create an account or sign up for an email newsletter). It will always be your choice whether to provide Kelacream with your personal information and when you do so, you are giving us permission to use the information to provide you with the requested services.

As a general rule, Kelacream will not sell, share, rent or loan your personally identifiable information to others for advertising or similar purposes. Kelacream will use the information you provide to fulfill your request, as well as enhance your relationship with Kelacream and its strategic partners. For example, if you purchase goods through this website, you will need to provide your credit card information to Kelacream which will be encrypted and stored on a secure server and provided to our credit card processor and authenticator for payment purposes, and your name and address to the company that ships our merchandise. Purchases on our website will appear on your credit card statement from Kelacream. We partner with external payment service provider companies to enable you to make payment via a wide range of payment options. We share your billing information with such companies insofar as is necessary for the processing of your payment or to prevent or detect fraud. These companies have agreed not to retain, share, store or use your Personally Identifiable Information which we pass to them for any secondary purposes.

Kelacream may disclose personal information in response to law enforcement activity, to enforce its contracts or property rights, or when required by law. Information we collect may also be transferred in connection with the sale or merger of the company or any division or business line of the company to which the information relates. If we hire any third-parties to perform services relating to the way the Site functions, we will require them to protect your personal information in the same way that we do.

III. Computer Tracking and Identifiable Information

In order to provide our visitors with the most useful service and shopping experience, we may use the information you submit to us via your website profile, purchases, browsing behavior, email clicks, and other communications, to tailor what you see on our website and in emails we send to you. This can include things like personalized product recommendations to help you find what you need. We also use cookies to track things about your visit on our website, such as saving your shopping cart and remembering your password.

1. Security

Kelacream protects the security of your information, including credit card information provided for purchases, which it encrypts, using Secure Socket layers (SSL), for transmission to our secure servers. While we consider online security a priority, we cannot provide absolute assurances against, and will not be liable for, any breaches of confidentiality due to system failures or unauthorized access by third parties.

1. Who Should Use this Site

Kelacream intends its website for use only by individuals who are 18 years of age or older and will not knowingly collect personally identifiable information from anyone under the age of 18. If you are not at least 18 years old, please do not submit any information to Kelacream websites.

1. Terms of Use

Kelacream offer the option to provide content (e.g. product testimonials, comments, etc) or create a user account. If you choose to use these services, these Terms of Use will apply. If you do not agree to the following Terms of Use please do not make use of these services.  Any changes to the Terms of Use will be posted and you are invited to periodically review them. Kelacream is under no obligation to notify members of changes to the Terms of Use. Your continued use of Kelacream website will signify your acceptance of any change in the terms and conditions set forth herein.

Login and Password

For sites that require a user login and/or password, you are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your online account, whether or not authorized by you. You agree to immediately notify Kelacream of any unauthorized use of your login or password.

Content of Submissions to Kelacream Websites

• Disclaimer of warranties:

YOU EXPRESSLY AGREE THAT USE OF THE KELACREAM WEBSITE IS AT YOUR SOLE RISK. THE RUSTY BEARING WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Kelacream EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

KELACREAM MAKES NO WARRANTY THAT THE KELACREAM WEBSITES WILL MEET YOUR REQUIREMENTS, OR THAT THE KELACREAM WEBSITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES KELACREAM MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE KELACREAM WEBSITES. Kelacream WILL NOT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR NOT, WHICH MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF THE Kelacream WEBSITES.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE KELACREAM WEBSITES IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

YOU UNDERSTAND AND AGREE THAT KELACREAM DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION IN OR PROVIDED IN CONNECTION WITH THE BISSELL WEBSITES. KELACREAM IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION. THE INFORMATION IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER THE KELACREAM WEBSITES NOR ITS MEMBERS, WHILE SUCH MEMBERS ARE PARTICIPATING IN THE KELACREAM WEBSITES, ARE ENGAGED IN RENDERING LEGAL, MEDICAL, COUNSELING OR OTHER PROFESSIONAL SERVICES OR ADVICE. KELACREAM ENCOURAGES YOU TO SEEK APPROPRIATE PROFESSIONAL ADVICE OR CARE FOR ANY SITUATION OR PROBLEM WHICH YOU MAY HAVE.

KELACREAM SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED IN THE KELACREAM WEBSITES. YOUR PARTICIPATION IN THE Kelacream WEBSITES IS SOLELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE KELACREAM WEBSITES OR THROUGH Kelacream , ITS EMPLOYEES, CONSULTANTS AND/OR EXPERTS SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

KELACREAM IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WORLD WIDE WEB PAGES THAT IS CONTAINED OUTSIDE THE KELACREAM WEBSITES.

• As a convenience to our members, we may provide links to resources that are beyond our control. We make no representations as to the quality, suitability, functionality or legality of any sites to which we may provide links, and you hereby waive any claim you might have against KELACREAM with respect to such sites.  Notification of Any Possible Copyright Infringement
• KELACREAM SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE KELACREAM WEBSITES OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE KELACREAM WEBSITES OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES EVEN IF BISSELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

VII. Scope of Policy/Links to Other Websites

This policy applies to all KELACREAM websites. From time to time, we may include on our website links to other websites. KELACREAM is not responsible for the operation or collection of any information from any website operated by third parties, or the privacy practices of participants in KELACREAM various programs.

VIII. Updating this Policy

Our business and the laws that regulate us change from time to time, and KELACREAM reserves the right to change this policy. If we do change this policy, we will post the revised version on this site. KELACREAM will not disclose or disseminate information received as of the time we change our policy without the express permission of the customer involved.

This Privacy Policy/ Terms of Use was last updated in October 2015.

Questions or Comments

KELACREAM welcomes your questions, comments and concerns related to our privacy policy or any other aspect of our business. We encourage you to contact us to address any issues. We appreciate your business and respect your personal privacy.